We’re looking for a passionate and dedicated individual to join our team at our boutique hotel. If you have a love for hospitality, strong leadership skills, and an eye for detail, this could be the perfect role for you!
40-hour work week – this role is not for clock-watchers!
Oversee, supervise, and delegate tasks effectively to the team, including Housekeeping and Night Porters
Deliver concierge services, ensuring exceptional guest experiences
Assist with breakfast service when on duty
Manage guest check-ins and check-outs, leaving a lasting positive impression
Handle shopping for the property and manage stock orders
Oversee monthly accounting and filing
Respond to emails and guest inquiries promptly and professionally
Monitor and resolve maintenance issues to ensure the hotel remains in top condition
Qualifications
Experience: Proven experience in a similar role within a 4 or 5-star hotel, guesthouse, or boutique hotel
Language Skills: Fluent in English (an additional European language like German is a plus)
Transport: Must have a reliable vehicle for work-related mobility
Work Eligibility: If not South African, must have a valid South African work permit
Background Check: Clear criminal record